1. Introduction
This Privacy Policy describes how SC999 — the online gaming and sports betting platform available at sc999.click — collects, uses, stores, and protects the personal data of its registered players and visitors. It applies to every interaction you have with SC999, whether through the website, customer support, payment channels, or any other means of engagement with the platform.
SC999 is built specifically for the Pakistani market. All services are offered in PKR and are designed around the needs of users across Pakistan — from Karachi and Lahore to Islamabad, Peshawar, Faisalabad, and beyond. Your personal data is collected and handled in the context of providing you with a safe, personalised, and efficient online gaming experience in Pakistan.
SC999 takes privacy seriously. We do not sell personal data to third parties for marketing purposes. We do not share your information with anyone who does not need it to deliver the services you have requested. This document is written in plain English so that every SC999 player — regardless of technical background — can fully understand how their data is handled.
2. Personal Data We Collect
SC999 collects only the personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with applicable regulations. The categories of data SC999 collects are set out below.
2.1 Registration and Account Data
When you create a SC999 account, we collect: Full Name Mobile Number Date of Birth Password (hashed) and any optional profile information you choose to provide. Your date of birth is collected to verify that you meet the minimum age requirement of 18 years.
2.2 Identity Verification (KYC) Data
SC999 operates a risk-based Know Your Customer (KYC) process. Where identity verification is required — either as part of the registration process or before processing a withdrawal — SC999 may request: CNIC Number CNIC Image (front and back) Selfie for liveness check. These documents are used solely for identity verification and fraud prevention.
2.3 Financial and Transaction Data
SC999 records all financial transactions on your account. This includes: Deposit amounts and timestamps Withdrawal requests and outcomes Payment method identifiers (e.g. the last 4 digits of a card, or a mobile wallet reference number — never full card numbers). SC999 does not store complete card numbers or full payment credentials on its servers.
2.4 Gameplay and Betting Data
SC999 logs your activity on the platform, including: bets placed and outcomes, game sessions (start/end times, game title, wager amounts), bonus claims and wagering progress. This data is used to settle bets correctly, resolve disputes, monitor for responsible gaming concerns, and prevent fraud.
2.5 Device and Technical Data
When you access SC999, we automatically collect certain technical information: IP Address Device Type and OS Browser Type and Version Session Duration Pages Visited. This data is used for security monitoring, fraud detection, and improving platform performance.
| Data Category | Examples | Required? |
|---|---|---|
| Account Data | Name, mobile number, DOB | Yes – registration |
| KYC / Identity | CNIC, selfie | Risk-based / withdrawal |
| Financial | Transaction history, payment refs | Yes – all transactions |
| Gameplay | Bets, game sessions, bonus use | Yes – platform operation |
| Technical | IP, device, browser | Automatic – security |
| Communication | Support chat logs, emails | When you contact us |
3. How SC999 Collects Your Data
SC999 collects your personal data through the following means:
- Directly from you: When you register on SC999, complete KYC verification, contact our support team, or update your account profile. The information you actively provide to SC999 is always collected with your awareness.
- Automatically during use: SC999's servers log technical data including your IP address, device identifiers, and session activity each time you access the platform. This happens in the background and is standard for all online platforms.
- From payment processors: When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card, the relevant payment provider transmits transaction confirmation data to SC999. SC999 receives only what is necessary to confirm the transaction — not your full payment credentials.
- From identity verification partners: Where third-party identity verification services are used to validate KYC submissions, they return a verification result to SC999. SC999 does not receive any additional data beyond what you submitted.
- Through cookies and tracking technologies: SC999 uses essential cookies and analytics tools to operate the platform, maintain your session, and understand how players navigate the site. Full details are in Section 8 of this policy.
4. Why SC999 Uses Your Personal Data
SC999 uses your personal data only for the purposes described below. Each purpose has a lawful basis — we do not process data without a clear reason for doing so.
- Account management: To create and maintain your SC999 account, authenticate your login, and manage your balance and transaction history.
- Identity verification: To confirm that you are who you say you are, that you are at least 18 years old, and that your account is not being used for fraudulent purposes.
- Transaction processing: To process deposits, settle winning bets, and execute withdrawal requests to your registered PKR payment method.
- Customer support: To respond to your queries, resolve disputes, and provide assistance in English or Urdu via SC999's support channels.
- Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, duplicate accounts, and any other behaviour that violates SC999's Terms and Conditions.
- Responsible gaming: To monitor gameplay patterns, identify potential problem gambling indicators, and provide relevant responsible gaming interventions or communications where appropriate.
- Platform improvement: To analyse how players use SC999, identify areas for improvement, and develop new features that better serve the Pakistani gaming community.
- Legal and regulatory compliance: To meet SC999's obligations under applicable laws and respond to lawful requests from competent authorities.
- Marketing communications: SC999 may send you promotional communications about offers, new games, and seasonal events. You may opt out of marketing messages at any time by contacting support@sc999.click — this will not affect your ability to use SC999.
5. How SC999 Shares Your Data
SC999 does not sell, rent, or trade your personal data. We share data only where it is necessary to deliver the services you have requested, or where we are legally required to do so. The third parties who may receive data from SC999 are limited to the following categories:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT partners, and card payment networks receive the transaction data necessary to process your deposits and withdrawals. These parties have their own privacy policies and security standards.
- Identity verification services: Where KYC verification is required, SC999 shares your submitted identity documents with a certified verification provider solely for the purpose of confirming your identity. SC999 does not grant these providers ongoing access to your account or gameplay data.
- Technology service providers: SC999 uses third-party cloud infrastructure, analytics tools, and fraud detection systems. These providers process data on SC999's behalf under strict confidentiality agreements and are not permitted to use your data for their own purposes.
- Game content providers: Third-party game developers whose titles appear on SC999 — such as crash game providers — may receive anonymised session data to validate game outcomes and support their provably fair systems. This data does not identify you personally.
- Law enforcement and regulatory authorities: SC999 will share personal data with relevant Pakistani authorities when legally compelled to do so, or where disclosure is necessary to prevent or report criminal activity including fraud or money laundering.
6. How Long SC999 Retains Your Data
SC999 retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law.
- Active account data: Retained for the lifetime of your SC999 account and for a minimum of five years after your account is closed, to comply with anti-money laundering regulations and to resolve any post-closure disputes.
- KYC / Identity documents: Retained for a minimum of five years from the date of verification or account closure, whichever is later, in line with standard financial services compliance requirements.
- Transaction records: All deposit and withdrawal records are retained for a minimum of seven years for financial compliance purposes.
- Gameplay logs: Retained for a minimum of three years to support dispute resolution and responsible gaming monitoring.
- Technical / device data: Typically retained for 12 months from the date of collection. Aggregated and anonymised analytics data may be retained indefinitely.
- Support correspondence: Chat logs and email exchanges are retained for two years from the date of the last interaction in a given thread.
After the applicable retention period expires, SC999 securely destroys or anonymises the relevant data so that it can no longer be linked to an individual player.
7. How SC999 Protects Your Data
SC999 implements a multi-layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The key measures in place are described below.
All data transmitted between your device and SC999 is encrypted using industry-standard TLS encryption.
Sensitive data fields including passwords and identity documents are encrypted at rest using AES-256 standards.
SC999 employee access to player data is restricted on a need-to-know basis with role-based permissions and full audit logging.
Automated fraud detection runs continuously to flag suspicious access patterns, login anomalies, and unusual transaction behaviour.
While SC999 implements robust security measures, no online platform can guarantee absolute security. If you suspect that your SC999 account has been compromised, please contact support@sc999.click immediately and change your password. SC999 will investigate any suspected security incidents promptly.
8. Cookies and Tracking Technologies
SC999 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the site. Cookies are small text files stored on your device when you visit SC999.
8.1 Essential Cookies
These cookies are strictly necessary for SC999 to function. They maintain your login session so you do not have to re-enter your password on every page, store your language preference, and preserve your bet slip contents temporarily. Essential cookies cannot be disabled without breaking core platform functionality.
8.2 Analytics Cookies
SC999 uses anonymised analytics tools to understand which features players use most frequently, how long sessions last, and where users encounter difficulties navigating the platform. This data is aggregated and cannot be used to identify individual players. Analytics cookies help SC999 make evidence-based improvements to the platform.
8.3 Fraud Prevention Cookies
SC999's fraud detection systems use cookies and device fingerprinting to identify suspicious access patterns, detect duplicate account creation attempts, and flag login activity that is inconsistent with your normal usage behaviour. These cookies are essential for platform security and player protection.
8.4 Managing Cookies
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block cookies from specific websites or categories. However, disabling essential cookies will prevent you from logging in to SC999. Disabling fraud prevention cookies may trigger additional verification steps when you access your account.
9. Your Data Rights as an SC999 Player
As a registered SC999 player, you have the following rights regarding your personal data. SC999 is committed to honouring these rights promptly and without creating unnecessary barriers. To exercise any of the rights below, contact support@sc999.click from the email or mobile number registered on your account.
Request a copy of all personal data SC999 holds about you. We will provide this within 14 working days.
Request correction of any inaccurate or incomplete data we hold about you. Identity verification may be required.
Request deletion of your personal data. Note that legally required retention periods may prevent immediate full deletion.
Request that SC999 restricts processing of your data in specific circumstances, such as while a dispute is being investigated.
Request your account and transaction data in a structured, machine-readable format for transfer to another service.
Object to SC999 using your data for direct marketing or any processing based on legitimate interests. Opt-out is immediate for marketing.
10. Children and Minors
SC999 is strictly for adults aged 18 and above. SC999 does not knowingly collect, store, or process personal data of anyone under the age of 18. If you are under 18, you must not register on SC999 or attempt to use the platform in any way.
If SC999 discovers or has reason to believe that a registered account belongs to a person under 18, that account will be suspended immediately. Any deposits made by a minor will be returned to the payment method used, and no winnings will be paid out. The account will be permanently closed.
If you are a parent or guardian and believe that a minor has registered on SC999 using false information about their age, please contact us immediately at support@sc999.click. SC999 will investigate the matter as a priority and take appropriate action.
11. Changes to This Privacy Policy
SC999 may update this Privacy Policy from time to time to reflect changes in the way we handle data, changes to applicable law, or improvements to our services. When material changes are made, SC999 will notify registered players through a notification displayed on the platform the next time you log in. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Minor updates — such as clarifications that do not change the substantive meaning of any clause, or corrections to formatting — may be made without individual notification, though the revision date will be updated.
Your continued use of SC999 after a Privacy Policy update has been published and communicated constitutes your acceptance of the updated policy. If you do not accept the updated policy, you must stop using SC999 and contact us to close your account and receive your remaining balance.
12. Contact SC999 About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or the way SC999 handles your personal data, please contact us using the details below. Our team handles all privacy-related correspondence with the same priority as account and payment queries.
You can also visit our FAQ page for answers to commonly asked privacy questions, or our Responsible Gaming page to learn about data-related tools such as self-exclusion and account closure.